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Shop Manager - Brigg

We are looking for a talented Shop Manager for a charity shop based in Brigg.

Whether you have a commercial or charity retail background, as long as you are committed to our mission to support older people and have the enthusiasm, energy and the drive to ensure our customers and donors receive the customer experience they deserve, we are interested in hearing from you.

As the Manager you will be responsible for the day to day running of the shop. Customer service is our priority, from dealing with donors and customers to making sure the shop is welcoming and inviting. In addition to this you will be expected to ensure that the donations are prepared and sorted ready for the shop floor. This role will involve a significant amount of manual handling.

In addition, you must be able to manage and maintain a team of skilled and general volunteers who will be able to collect and sort and prepare donations for sale as well as giving our customers the service that they deserve.

The ideal candidate will have:

A passion for charity retailing

Excellent customer service skills

A flair for window dressing and display skills

Previous operational/retail management experience preferred

The ability to lead a team to achieve targets

A good level of literacy and numeracy skills together with basic IT skills.

A commitment to the ethos of a charity that support older people

This role is for 35 hours a week, working 5 days out of 7.

Job application - Ongo Recruitment

Please ensure you upload as a word document.

Any personal information you provide to us on this form will be treated in accordance with current UK data protection law and our data protection policies, procedures and privacy notices in place from time to time. For full details of how we will use your personal information and comply with current UK data protection law please see our privacy notice. A copy of our privacy notice is available at or on request.