Customer Service Apprentice

Job type: Temporary Salary: £6.40 per hour Location: Scunthorpe, Scunthorpe
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About this role

We are recruiting a Customer Service Apprentice for a client in Scunthorpe.

The role is working Monday – Friday, 32.5 hours a week.

You will be studying towards a level 2 Customer Service qualification and the course is expected to last up to 15 months including the end point assessment.

The role offers a salary of £6.40 therefore offers the opportunity to earn whilst you learn. The wage will increase to NMW following the initial 12 months for aged 19 or over.

Job Overview:

The Customer Service apprentice will play a crucial role in supporting the customer services team. The successful candidate will handle existing customer relations and potential new customer enquiries, requiring effective communication and problem-solving skills to coordinate resolutions with both customers and internal teams.

Responsibilities:

  • Action email/phone enquiries
  • Answer intercom at front barrier
  • Sales order processing & invoicing
  • Booking transport
  • Action credit notes
  • Update daily sales spreadsheets
  • Updating OTIF reports
  • Document scanning/filing
  • Purchase order processing
  • Updating orderbooks
  • Despatching sample requests
  • Producing stock reports
  • Allocating customer payments
  • Banking/Petty cash
  • Ordering stationary
  • Checking and distributing incoming post

Does the above sound like your ideal next role? If so, we would love to hear from you.

Please apply directly through this advertisement.

 

Apply now