GP Surgery Receptionist Apprenticeship

This well established medical centre in Winterton, Lincolnshire is looking to recruit a Customer Service Apprentice to provide assistance and help to patients of the Practice in a courteous and professional manner. To perform administrative duties to a high standard as required to support the efficient running of the Practice.

The ideal candidate will have a genuine interest in customer service and will understand that it is a fast paced environment where excellent people skills, team working and time management is of paramount importance.

Excellent communication skills are required, in particular a clear speaking voice is essential. The role requires working across two sites flexibility and adaptability is crucial.

Duties include:

Reception / Administration
Completion of a wide range of administrative tasks in line with Practice protocols
Accurate inputting of patient data into Practice medical records
Deal with patient telephone requests for repeat medication Welcome, direct and assist patients when they visit the surgery
Make new and follow up appointments for patients on the medical computer system
Answer the telephone as necessary and deal with calls courteously and professionally at all times
To open and distribute the post appropriately as required
Registration of new patients, and the completion of the registration of patients on the computer system
Adherence at all times to the Practice protocols and guidelines
Annual completion of all mandatory training as directed by the Practice Managers
Attendance of shifts is essential due to the nature of the job and patient needs

The role is working Monday to Friday 37 hours per week. The rate of pay for this position is £4.81

A full driving licence is desirable.

You will be working towards a Customer Service Level 2, studying alongside work on day release of 20% off the job training.

Does the above sound like your ideal next role? If so, we would love to hear from you.

Please apply directly through this advertisement.

Job application - Ongo Recruitment

What job are you applying for? *

Name *

Your address *

Your post code *

Your email address: *

Your phone number: *

Upload your CV * Please ensure you upload as a word document.

Job

Data Protection Statement

Any personal information you provide to us on this form will be treated in accordance with current UK data protection law and our data protection policies, procedures and privacy notices in place from time to time. For full details of how we will use your personal information and comply with current UK data protection law please see our privacy notice. A copy of our privacy notice is available at www.ongo.co.uk or on request.